Ongoing Packages

What would you do if your website was hacked? Do you have a fresh copy of your website saved somewhere? Would you be able to recover all the hard work that you’ve put into your website or would it all be gone?

Outclassed INC offers ongoing monthly packages (no long term commitment needed!) where we take care of this problem for you!

Monthly Backup & Maintenance Packages:

1: $50 + HST per month – Package A

  • Biweekly backups of your website
  • Monthly update of plugins
  • Monthly update of themes
  • Updating to new versions of WordPress within 48 hours of their release
  • Custom monthly update report
  • 1 hour of total maintenance work done on your website (see the fine print at the bottom of this page for details on what this includes)
  • Additional hours of maintenance work can be purchased by Ongoing Package Clients at a discounted rate of $50 per hour (reduced from $70)

2: $155 + HST per month  – Package B

  • Weekly backups of your website
  • Weekly update of plugins
  • Weekly update of themes
  • Updating to new versions of WordPress within 48 hours of their release
  • 1.5 hours of total maintenance work done on your website  (see the fine print at the bottom of this page for details on what this includes)
  • Additional hours of maintenance work can be purchased by Ongoing Package Clients at a discounted rate of $50 per hour (reduced from $70)
  • Custom biweekly update report

3: $260 + HST per month  – Package C

  • Daily backups of your website
  • Weekly update of plugins
  • Weekly update of themes
  • Updating to new versions of WordPress within 48 hours of their release
  • 3 hours of total maintenance work done on your website
  • Additional hours of maintenance work can be purchased by Ongoing Package Clients at a discounted rate of $50 per hour (reduced from $70)
  • Custom biweekly update report

4: $25 + HST per month - Package D

  • Monthly backups of your website
  • Monthly update of plugins
  • Monthly update of themes
  • Updating to new versions of WordPress within 48 hours of their release
  • Custom monthly update report
  • Additional hours of maintenance work can be purchased by Ongoing Package Clients at a discounted rate of $50 per hour (reduced from $70)

 

The Fine Print:

1. In order to give you two levels of protection if your website and/or hosting company are ever hacked, backups are saved on:

- A copy on our private Amazon S3 cloud storage
- A second copy on our personal server

2. In the case of a hacking, or other issue where a back up is needed, Outclassed will restore the most recent back up of your website for you.

3. Up to two restores per month are included in the price, after that we will send a copy of the backup to you to be restored by you

4. The biweekly reports contain info on all work that was done as part of the ongoing maintenance contract, including the dates and times when the updates and backups occurred. They are sent twice per month via e-mail to the client and/or the person of their choosing.

5. The monthly reports contain the same information as the monthly reports. The only difference is that they are sent once per month, rather than twice per month via e-mail to the client and/or the person of their choosing.

6. ‘Maintenance work done on your website’ is defined as any type of task that can be calculated using an hourly format. Examples of the most common things that clients use their maintenance hours on are:

-Making changes to your website’s design
-Making changes to your website’s content
-Adding and/or testing new plugins
-Adding and/or editing products in their eCommerce/online store
-SEO (Search Engine Optimization) on specific pages of their website, including normal pages, blog posts or products in their store (so that they show up in Google as well as the actual pages of the website).

7. All packages can be canceled with 30 days notice, so there is no long term commitment. We don’t believe in locking people into contracts that don’t suit their needs or forcing clients to keep using a service that they aren’t happy with.

Why would we risk people leaving anytime they want? Well, we are so confident that you’ll love our ongoing backups and maintenance plans that we don’t even worry about cancellations.

Interested? Contact Outclassed to discuss which package is right for you!